International Reservations Consultant

2023-07-26

General Description: The Luxe Nomad/Nisade operates a well-established owner and property management division, featuring diverse properties across Asia. In response to challenges posed by the pandemic and with the renewed purpose through partnership with The Luxe Nomad, we aim to enhance Property Management and the overall Owner & Guest Experience, redefining standards in the hospitality industry. Primary Responsibilities: - Accurately process reservations and send confirmation letters. - Handle incoming calls related to reservations, room requests, and inquiries. - Stay informed about resort events, activities, dining options, and rental availability. - Optimize revenue within operational constraints. - Manage the customer database and maintain regular communication with teams. - Collaborate with the front office team. - Employ sales techniques to process and confirm bookings. - Address guest issues and complaints empathetically, prioritizing guest satisfaction.


Salary¥3.1 million - ¥3.6 million/year
Job category
Working HoursRotating 7-day roster, including weekends and holidays
Work Type
FULL TIME
Do you need to be in Japan
Is sponsorship available?
Do you need to speak Japanese
Is accommodation included?
Is food included?
Minimum Commitment

Language Requirements

Native English
Japanese
Mandarin/Cantonese

Requirements

Native/business level proficiency in English (Japanese preferred but not mandatory)
Proficiency in Mandarin/Cantonese or other languages is an advantage
Passionate, friendly, and patient demeanor, capable of thriving in high-pressure environments
Must be able to work a rotating 7-day roster, including weekends and holidays
Quick learner with a strong ability to gain knowledge of the Hirafu area
Exceptional interpersonal and communication skills
Reliable and punctual team player
Job post languageEnglish

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